Privacy Policy

Effective Date: 20 June 2024

Welcome to TerraMat (https://terramatnz.com/). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy covers our practices regarding the collection, use, and disclosure of your information through our website when you access it from anywhere in the world.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect are:

  • Personal Information: This includes your name, address, email address, and telephone number, which you provide when you make a purchase, sign up for our newsletter, or interact with our customer service.
  • Usage Data: Information on how you access and use our site, including your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.
  • Transaction Data: Details about products you have purchased and information needed to complete and manage purchases.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer care or support.
  • To provide analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

3. Sharing Your Information

We do not sell your Personal Information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event that we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

4. Security of Your Information

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TerraMat aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Information.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: